Privacy policy

Website: https://www.primeloomco.live/
Business: PLJ DEVELOPMENTS LLC
Contact Email: [email protected]
Business Address: 1220 SW 149TH PATH, MIAMI, FL 33194, United States

1. Introduction

At Primeloomco.live, privacy is an important part of the relationship we build with our customers. A purchase may involve more than selecting a refrigerator magnet or decorative ornament: it may require providing contact information, a delivery address, payment details, and communications necessary to complete an order.

This Privacy Policy explains how PLJ DEVELOPMENTS LLC collects, uses, discloses, retains, and protects information when visitors browse our website, purchase products, communicate with customer service, or otherwise interact with our online services.

We aim to handle information responsibly, use it for legitimate business purposes, and provide appropriate choices where required by applicable law.

2. Information We May Collect

A. Information You Provide Directly

Depending on how you interact with our website, we may collect:

  • Name and contact information.
  • Billing and shipping addresses.
  • Email address and telephone number, if supplied.
  • Order history and transaction details.
  • Product selections, quantities, and purchase preferences.
  • Customer service correspondence.
  • Return, refund, and replacement requests.
  • Information you voluntarily provide through forms or other communications.

For example, when purchasing a decorative miniature for delivery, we may need your name, shipping address, and order details to prepare and deliver the package.

B. Payment Information

Payments may be processed through third-party payment service providers.

We may receive transaction confirmations, payment status, limited payment identifiers, billing information, and fraud-prevention signals. Full payment card information may be handled directly by the payment processor rather than stored on our own systems.

Customers should review the privacy notices of their selected payment provider for additional information about its data practices.

C. Automatically Collected Information

When you access our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Device type and operating system.
  • Approximate geographic region inferred from technical information.
  • Pages viewed and links selected.
  • Referring website or traffic source.
  • Access times and session information.
  • Website performance and diagnostic data.

This information helps us understand website activity, identify technical problems, maintain security, and improve the shopping experience.

D. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, and similar technologies.

These technologies may support:

  • Shopping cart functionality.
  • Checkout and session continuity.
  • Security and fraud prevention.
  • Website analytics.
  • Preference settings.
  • Advertising measurement, where enabled.

You may be able to manage cookies through your browser settings or available website preference tools. Disabling certain cookies may affect cart functionality, checkout, or other website features.

3. How We Use Information

We may use collected information for the following purposes:

Order Fulfillment

To confirm purchases, process payments, prepare packages, arrange delivery, send order updates, and provide receipts.

Customer Support

To respond to inquiries, investigate missing packages, evaluate return requests, address damaged products, and communicate replacement or refund decisions.

Website Operation

To maintain functionality, remember preferences, improve navigation, and ensure that product pages and checkout features operate properly.

Security and Fraud Prevention

To detect suspicious activity, investigate unauthorized transactions, protect accounts and systems, and reduce payment or delivery fraud.

Business Analytics

To understand general shopping patterns, evaluate product interest, measure website performance, and improve product descriptions and customer service.

Marketing Communications

Where permitted and subject to applicable choices and consent requirements, we may send promotional messages, product updates, or announcements.

You may opt out of marketing emails using the unsubscribe mechanism included in those messages or by contacting us.

Legal and Administrative Purposes

To comply with legal obligations, maintain business records, respond to lawful requests, resolve disputes, and enforce our terms.

4. How We Share Information

We do not treat customer information as a commodity for unrestricted disclosure. We may share information only where reasonably necessary for business operations, legal compliance, or other purposes described below.

Service Providers

We may share relevant information with providers that support:

  • Payment processing.
  • Order management.
  • Shipping and delivery.
  • Website hosting.
  • Customer service.
  • Email communications.
  • Analytics and technical maintenance.
  • Security and fraud prevention.

These providers may process information on our behalf according to their service arrangements and applicable requirements.

Shipping Carriers

A carrier may receive the recipient's name, delivery address, contact details, and tracking-related information so it can transport and deliver your order.

Legal Compliance

We may disclose information when reasonably necessary to comply with applicable law, legal process, or valid governmental requests, or to protect the rights, property, and safety of our business, customers, or others.

Business Transactions

If our business undergoes a merger, acquisition, restructuring, financing, or asset transfer, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

With Your Direction

We may share information when you specifically request or authorize us to do so.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, recordkeeping, fraud prevention, dispute resolution, and legal compliance.

Retention periods may vary according to the nature of the information and applicable legal requirements.

For example, transaction records may need to be retained longer than routine browsing information because they may be relevant to accounting, tax, or dispute matters.

When information is no longer reasonably required, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to legal and operational limitations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the nature of the information and the systems involved, safeguards may include access restrictions, secure transmission practices, service-provider controls, and internal procedures.

No online platform, transmission method, or storage system can be guaranteed to be completely secure. We therefore encourage customers to use secure devices, protect their email accounts, and avoid transmitting sensitive payment credentials through ordinary email.

7. Florida Privacy and Data Security Considerations

We recognize that Florida law includes consumer protection and data security provisions.

The Florida Information Protection Act, Fla. Stat. § 501.171, addresses the protection of certain personal information and notification obligations in specified breach circumstances.

Florida Statutes Chapter 501, Part V, also contains data privacy and security provisions. Applicability of particular requirements depends on the nature of the business, processing activities, thresholds, and statutory exceptions.

We will handle applicable requests and legal obligations in accordance with the requirements that govern our business.

8. Your Privacy Choices

Depending on applicable law and the circumstances, you may be able to:

  • Request information about personal data associated with you.
  • Ask us to correct inaccurate information.
  • Request deletion of eligible information.
  • Withdraw consent where processing relies on consent.
  • Opt out of marketing communications.
  • Manage certain cookie settings.
  • Submit a privacy-related inquiry or complaint.

To submit a request, email [email protected] with the subject:

Privacy Request

Please identify the request you wish to make and provide enough information for us to locate the relevant records. We may request reasonable verification before disclosing, correcting, or deleting personal information.

Some information may need to be retained to complete transactions, comply with legal obligations, prevent fraud, or establish and defend legal claims.

9. Children's Privacy

Our website and products are intended for a general audience and are not knowingly directed toward children under 13 for the purpose of collecting personal information.

We do not knowingly collect personal information from children under 13 without legally required authorization. If we become aware that such information has been collected improperly, we will take reasonable steps to address it.

Parents or guardians who believe a child has submitted personal information may contact us.

10. Third-Party Websites

Our website may contain links to external websites, payment services, social platforms, or other third-party resources.

Those services operate under their own privacy policies and practices. We do not control the privacy procedures of independent third parties, and customers should review their notices before providing information.

11. Changes to This Privacy Policy

We may revise this policy as our business, technology, services, or legal obligations evolve.

When changes are made, the updated version will be posted on this page with a revised effective date. Where legally required, we will provide additional notice or obtain consent.

12. Contact Information

For questions, privacy requests, or concerns about personal information:

PLJ DEVELOPMENTS LLC
Attn: CHRISTOPHER RASHAWN CORNETT
1220 SW 149TH PATH
MIAMI, FL 33194
United States

Email: [email protected]
Website: https://www.primeloomco.live/